Hodos Training
Training tailored to your hospitality business
training courses and workshops to empower hospitality professionals.
Why Hodos Training?
Hodos Training was established in 2020, and our journey began with a passion for empowering people to reach their full potential.
We are committed to fostering;
Growth,
Innovation,
Transformation
Whether it’s face-to-face or online, our training courses and workshops are meticulously designed to provide practical, engaging, and interactive experiences that leave lasting impressions, and help you achieve breakthrough results.
What We Cover?
Our range of courses cover the key skills that all hospitality staff need.
But unlike online training courses or other training providers, our training is:
Staff Training
- Customer Care Excellence
- Effective Time Management
- Communication
- Building Rapport
- Dealing with Complaints and Difficult Customers
Managers Training
- Leadership & Team Development
- Connecting with your Team
- Qualities and Strengths of Great Leaders
- Staff Motivation and Recognition
- Leadership Styles and Delegation
- Conflict Resolution
6 Months Programme
Develop & Demonstrate is our high value, highly impactful 6-month programme – showing, supporting, and guiding you to get consistent success and growth in your leadership role.
About Sara Odorisio
Trainer and Facilitator
Sara has a passionate, proven track record as a professional trainer and facilitator who teaches her clients how to increase revenue, improve customer satisfaction, and create lasting results in the hospitality industry.
For over a decade, she worked all over Europe in luxury customer-facing environments such as five-star hotels and Michelin-starred restaurants.
In 2020, she founded Hodos Training, where she provides practical, engaging, interactive training courses and workshops to empower hospitality professionals to reach their fullest potential.
Companies & People We’ve Worked With
“I would highly recommend Sara for training your people – her years spent running five-star hotels means that she has lots of practical experience in organisation of services and in how to delight customers.”
“I would highly recommend Sara for training your people – her years spent running five-star hotels means that she has lots of practical experience in organisation of services and in how to delight customers. Frontline staff and managers always relate to her friendly approach, so they buy in to the lessons learned.”
“Sara’s course about Delighting Customers was interesting and useful with plenty of examples and practical advice. What I learnt during her course will be handy both for my team and for myself. I liked how she created a positive and engaging environment, while remaining professional.”
